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Common Errors and Fixes

These are common issues that you may have with your server and how to solve them:

"Can't connect to Minecraft bridge" or "Intermittent connection issues to your node. (auth: Empty response)"
This means one of our servers are down - we know about the issue and are working to fix it, thank you for your patience!

OutOfMemoryException error
Your server ran out of RAM - this means you were trying to run too many plugins, mods, or have too many people on your world and should upgrade your plan. We recommend 2GB+ for modpacks.


"Out of disk space" or "Failed to adapt server configuration"
This is a problem with one of our servers, please submit a ticket here.

"IllegalArgumentException: Too big view radius"
Go into config files, then server.properties, and lower the view-distance to something below 15.

Your plugin isn't loading or your plugin doesn't show up

  • Make sure you are running Craftbukkit or Spigot, and that your plugin is in the plugins folder.
  • Ensure that the plugin is the right version for your server
  • Some plugins have 'dependencies', or other plugins that are needed to make the server run, make sure to have those. You can find them on the plugin's Spigot page.
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